With Cloud Hosted Services becoming very famous with Small and Medium (SMB) sized agencies, IT Managed Service Providers (MSP’s) discover that the onus of keeping servers and backing up information not falls with them, but rather with the Cloud Vendor.
Take Hosted Exchange for instance – a carrier like Microsoft Office 365 has zero Microsoft Exchange maintenance necessities, and all records is sponsored up and saved securely in a Microsoft Data-centre.
Or is it? Microsoft aren’t by myself in suffering outages for their Cloud Hosted offerings, and for lots MSP’s mind have became to how they are able to supplement the Cloud Service providers backups with their personal structures of backup and redundancy.
Adding such services can be a real value upload for a customer in an industry in which margins on Cloud Services are normally slim.
Here are 4 regions your IT Support commercial enterprise can assist your clients again-up the Cloud.
E-Mail Continuity
E-Mail is center to many clients groups, and so making sure that e mail maintains to flow when a Cloud Service is experiencing an outage is a belt and braces approach that many clients might be interested by. Additionally, the bog general e mail security merchandise which might be provided with many Cloud Services approach that Spam and fake-positives, or legitimate e-mails incorrectly marked as unsolicited mail, can nonetheless be a hassle.
The solution lies in imparting both redundancy and a higher grade of junk mail filtering, the usage of exceptional of breed merchandise for e mail filtering.
By re-directing the customers MX record inside DNS to a third Party e mail filtering product inclusive of GFI Max Mail or Exchange Defender, after which configuring that carrier to supply e-mail to the Cloud Hosted service, your purchaser gains the gain of better email safety, plus a 2d Web Portal to go to must the Cloud Hosted e mail service suffer an outage.